We are excited to announce that Augtera has achieved SOC 2 Type II compliance in accordance with American Institute of Certified Public Accountants (AICPA) standards for SOC for Service Organizations. Achieving this standard with an unqualified opinion serves as third-party industry validation for current and future customers that we manage your data with the highest standard of security and compliance.

Purpose-Built for Network Operations

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Augtera’s Network AI is a monitoring, observability, and AIOps platform with production proven benefits:

  • Reduce false positives
  • Reduce alerts / tickets by 90%
  • Reduce mean time to mitigation (MTTM) by 50%+
  • Reduce mean time to remediation (MTTR) by 40%+
  • Increase mean time between incidents (MBTI) by 4 times.
  • Prevent future incidents
  • Collaboration Integration (Slack / Teams)
  • Automate trouble ticket creation (ServiceNow)
  • Automation plug-in architecture (Python)

Purpose-Built for Networking

Network Operations tools need to understand multi-layer topology, network equipment, and network data sources. This is distinct from generic IT AIOps tools. Augtera’s Network AI has all this in addition to 9+ AI/ML algorithms purpose-built for Network distributions and anomalies.

Recognizing Patterns that The Naked Eye Cannot See

While Network AI is designed as a Network Management and Automation solution, it can be used for monitoring as well. The powerful UI / visualizations can also be used to triage complex incidents.

Augtera’s Network AI has recognized growing anomalies three days before outages have happened, enabling preventative action. Machine learning recognizes operationally relevant deviation from normal patterns that can often not be recognized by looking at a visualizaiton. This is particularly important for metrics such as latency, environmental degradation, optical levels, and TCP errors.

Automate the Mundane

Network AI collects all network operations data, detects anomalies, correlates to reduce redundancy and identify incident root, with multiple notification options including Slack, Teams, ServiceNow, and customer-written automation. This enables Network Operations teams to dramatically reduce the number of outstanding Trouble Tickets, focus on operationally relevant incidents, prevent future incidents, and improve overall relaibility.

Conclusion

Regardless of where Network Operations teams are on their monitoring, observability, and AIOPs journey, Network AI is the leading platform, available on-Prem or as SaaS. It is being used by Service Providers such as Orange, Colt, and Vyve Broadand. It is also being used by Fortune 500 eCommerce, Financial, Retail, and Transport Enterprises.

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