Augtera Networks Platform Introduction
The Augtera Network AI Platform enables Network operations teams to automate data ingestion, anomaly detection, correlation, noise elimination, incident root identification, ticket creation, auto-mitigation, and incident prevention. Multiple platform capabilities also enable incident prevention. Powerful monitoring and observability capabilities are also included. SaaS, Hybrid Cloud, and on-prem options are available.
Network AI is multi-layer, from physical layer to TCP, cloud logs, and beyond. Networks are different than compute, storage, and applications. They require network-specialized AI because patterns, constructs, and behaviors are different. Even networks are different from each other, as are interfaces. Augtera Network AI is built by network experts for network experts.
Network AI leverages both community-based classifiers for experience-based high-fidelity signals, as well as learned full and gray failures, detected by 9+ Augtera purpose-built algorithms. Anomalies that have already impacted KPIs are responded to quickly, and anomalies that are likely to cause future failures can be prevented. Some of the many use cases include:
- Optical signal degradation.
- VLAN BPDU errors
- IP traffic anomalies
- BGP session errors
- Impact of fabric congestion on applications
- Latency & packet loss anomaly detection
With Network AI, Network Operations teams from SPs / MSPs and across many Enterprise verticals, are already seeing more anomalies than with their current tools, eliminating noise, identifying incident root, automating responses to incidents, preventing future failures, and collectively learning from others using Network AI.
Augtera customers are achieving dramatic KPI improvement, including:
- 50%+ reduction in MTT mitigation (MTTM)
- 40%+ reduction in MTTR
- 90%+ reduction in MTTD / Mean Time To Action (MTTA)
- 10x decrease in trouble tickets
- 4x improvement in mean time between incidents (MTBI)
Blog – Faster, Better, Fewer
Holistic Data Ingestion
Built to ingest and normalize every data point via SNMP, syslog, telemetry streaming (OpenConfig based gRPC/gNMI or protobuf), sFlow, IPFIX, ERSPAN, REST APIs, TWAMP, Augtera and 3rd party synthetic probes, Augtera streaming API, Kafka and custom data sources. Your custom JSON data can be dynamically normalized.
Auto-discovered Network Model
All nodes, relationships and attributes of the network are automatically discovered across physical and virtual topologies including data center, multi-cloud, SD-WAN and WAN network domains. Protocols and network technologies that are supported include Layer 2, IGP, BGP, MPLS, L3VPN and EVPN. A very wide range of network constructs and components are supported
Automated Anomaly Detection
9+ proprietary, network-specific, ML algorithms built from the ground up that autonomously learn the patterns of all network infrastructure, application flow and SLA timeseries metrics as well as syslog text, build online models and predict operational anomalies in real-time. This enables proactive detection before brewing network issues and grey failures explode into downtime and business impact.
Example – Augtera learns the normal seasonal pattern with cyclical spikes and predicts the unexpected metric behavior as an anomaly
Proprietary machine learning algorithm that is multi-layer network topology aware and correlates network events and Augtera anomalies across multiple data sources automatically. This enables operators to proactively receive notifications of correlated network issues with high fidelity context, further reducing ticketing noise and enabling rapid root cause analysis and remediation.
Example – Auto-correlated Incident with 11 synthetic probe RTT / Loss and interface packet drop anomalies in the data center fabric
Automated log analysis:
The Augtera Networks platform automatically classifies log data and quickly detects pattern changes and behavioral anomalies that other systems can’t find. Augtera also leverages proprietary NLP and Machine Learning to find zero-day anomalies in log data. These anomalies enable automatic detection and notification of operationally relevant logs when they first occur.
Read more about Augtera syslog analysis
Multi-Layer Assisted Correlation
Physical and virtual topology visualizations with an overlay of network events and anomalies across multiple data sources with time machine support. The Augtera Networks platform assists the operator to rapidly diagnose the root cause when there are complaints from application
Simplified and flexible workflows for different teams driven by operator intent supporting ad-hoc analytics, notifications (slack, syslog, kafka), and automated ticketing integration (Service Now). Out of the box and custom Views with rich metadata aware filters (e.g., choose to notifiy only certain types of anomalies on certain types of dervices) are used to define what types of anomalies, events and auto-correlated needles consoles, ticketing systems, and automation systems should be notified about.
Visualizations and Dashboards
Real-time ad-hoc visualizations of topology, metric, event and syslog analytics, anomalies, auto-correlated incidents
Augtera Networks Platform DevOps friendly APIs
The destination is automation. This requires a platform that is API-native in every direction to enable devOps workflows and take the last step from proactively detecting an issue to taking action.
- Augtera streaming API for custom data
- Kafka to send standard or custom data
- API to continuously update metadata
- Notify Augtera anomalies to Kafka or syslog
- REST APIs for ad-hoc querying and analytics across all data sources powered by rich filtering over network data and Augtera generated AI needles.
Enterprise and Provider Class Capabilities
Designed with support for operational capabilities and scale that enterprises and providers need.
- Role based access control (RBAC)
- Single sign on (SSO)
- Multi-tenancy to support different teams or even to provide Augtera AI insights to your customers
- High availability
- Proven at scale in hyper-scale deployment
Noiseless anomaly detection, root identification, and policy-based notification all combine to deliver operationally relevant needles, continuously, and proactively, from a data haystack that was previously only mined manually, infrequently, and reactively.
eCommerce hyperscalers, service providers, leading financials, retailers, and other Enterprises are adopting the Augtera Network AI platform for its ability to transform network operations. Detection, mitigation, and remediation times are decreased by 60% to 90%, with network engineer action occurring in less than one minute.
Billions of data points per day are analyzed in real-time, continuously, and automatically. Noise is eliminated, skilled operations resources are focused sooner on fewer, highly relevant incidents. Operations teams can also have more time, to proactively respond to gray failures and other emerging trends, preventing future incidents.
A new platform, designed from the ground up, to streamline the process of getting to mitigation as fast as possible.