We are excited to announce that Augtera has achieved SOC 2 Type II compliance in accordance with American Institute of Certified Public Accountants (AICPA) standards for SOC for Service Organizations. Achieving this standard with an unqualified opinion serves as third-party industry validation for current and future customers that we manage your data with the highest standard of security and compliance.

Blog

For NetOps, Real-Time AI Is a Game Changer 
Posted on Thursday, March 23rd, 2023 by Augtera

As more enterprises move data and applications out of the data center into hybrid or multicloud platforms, networks—and network operations—have become increasingly complicated. On-premises architecture was never exactly simple, but today IT must manage the data center as well as many other connected environments, including public and private clouds and do so in real-time. The technology that was developed to improve IT and aid digital transformation may have enabled enterprises to increase agility, improve scalability, and enhance application development, but it has also added much more complexity from an operational point of view.

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Too Good to be True?
Posted on Tuesday, February 14th, 2023 by Augtera

A technology that can process billions of logs per hour with natural language processing (NLP) and will automatically find exceedingly rare messages that are operationally relevant and without noise. Sounds too good to be true, right? That is exactly what I thought when our engineering team was describing the new “Zero Day Log” ML capability that they were building. 

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Preventing failures with Machine Learning – is that possible? Anatomy of a predictive optical anomaly 
Posted on Tuesday, January 24th, 2023 by Jean-Marc Uzé

Introduction  Fans of science fiction books or movies have all experienced a sequence when someone who has not yet committed a crime is arrested because AI predicts they will in the coming hours or days.  Can this impressive outcome be experienced today for networks?  

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You Complete Me
Posted on Tuesday, January 10th, 2023 by Allan Rickhi

I met Rahul Aggarwal in June of 2022 and took an immediate liking to the team. Early in a joint customer engagement, it became very clear that there was something special here – not just special but BIG. The customer knew it too. Little did I know it would lead to a dramatic personal change as well.

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Network AIOps: Beyond Monitoring & Observability
Posted on Wednesday, December 21st, 2022 by Mark Seery

AIOps that is purpose-built for Networking, is a generational step forward, going well beyond monitoring and observability to achieve new outcomes: dramatic reduction in alert / trouble ticket fatigue, multi-layer incident root identification, cloud-native geo-diverse scaling & HA, automation playbooks, and more.

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What is Observability?
Posted on Tuesday, December 6th, 2022 by Mark Seery

Every few years, the industry creates a new set of terms that end up creating endless debate on what they mean. One top of mind term is “observability.” Recently Enterprise Management Associates (EMA) surveyed 400 IT/Networking professionals, providing data that helps us dive into the subject. In this blog we look just at the responses from Network Operations professionals. 

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Network Tool Complaints
Posted on Tuesday, November 22nd, 2022 by Mark Seery

Responses from Network Practitioners on network tool complaints focused on Data Quality and Scalability. Responses from IT leaders focused on Scope and Expense. This blog looks at the survey results and discusses the issues.

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Network Operations Productivity Requires Dramatic Improvement
Posted on Tuesday, November 15th, 2022 by Mark Seery

Network Operations Tools must dramatically increase productivity, eliminating redundant / irrelevant tickets, reducing the complexity of identifying incident root, and efficiently scaling

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Metric Extraction From Logs
Posted on Tuesday, October 25th, 2022 by Mark Seery

Data types such as SNMP and sFlow are structured with metric extraction in mind. Unstructured log messages often focus more on human readability, though they also contain a wealth of metric data. Augtera’s LogAI can extract metrics from unstructured log messages, apply AI/ML algorithms developed for metrics, detect anomalies, eliminate noise, and notify ServiceNow, Slack, customer Automation systems and more. 

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LogAI vs Existing Log Solutions
Posted on Tuesday, October 4th, 2022 by Mark Seery

LogAI is focused on automated real-time Network Operations, creating operationally relevant insights at the speed of streaming log data, and automatically responding based on customer preference.

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