We are excited to announce that Augtera has achieved SOC 2 Type II compliance in accordance with American Institute of Certified Public Accountants (AICPA) standards for SOC for Service Organizations. Achieving this standard with an unqualified opinion serves as third-party industry validation for current and future customers that we manage your data with the highest standard of security and compliance.

NetOps Tools for Modern Data Centers

NetOps tools based on Network AIOps are needed for modern data centers

The Need for Modern NetOps Tools

NetOps tools for data centers face new challenges. The shift to fixed-form factor switches, dense topologies, underlays and overlays, hybrid cloud, and SD-WAN, has created new complexity, inside, outside, and between data centers. Legacy point products cannot support the number of interfaces, number of layers, amount of noise, and critical need to understand the impact of the network on applications. Or the need to quickly determine network innocence if that may be the case.

Read Augtera Networks Data Center Solution

Noise Elimination

Alert fatigue is bad and getting worse. Increasing number of tools, increasing number of data sources, increasing number of monitored objects, and more. Detecting operationally relevant and high priority anomalies by looking at dashboards and monitors is becoming harder and harder. Whether automating trouble ticket creation or creating manually, noise needs to be drastically reduced, and optimally, eliminated.

Read more about noise elimination.

Network AIOps

AI/ML is realizing game changing improvements to NetOps workflows and automation. Reducing the mundane work of constantly adjusting thresholds, detecting anomalies, detecting gray failures, manually correlating data from different tools, identifying incident roots, and dramatically improving KPIs. NetOps teams adopting AIOps.

One good example of Network AIOps is replacing thresholds with machine learning models. Thresholds are noisy, creating false positives or false negatives. Network-specific machine learning models learn patterns, adapt to changing patterns, detect anomalies, and detect gray failures.

Read more about Machine Learning model advantages over Thresholds.

NetOp tool benefits from Network AIOps
Network in AI categories and benefits

Another example of Network AIOps is the ability to connect the dots across multiple data sources, events, and alerts through correlation. In the case of Augtera’s Network AI platform, multilayer, topology-aware auto-correlation.

Read more about AI in Networking

Network Operations Outcomes

Network operations teams adopting Network AIOps based NetOps tools are realizing dramatic improvements in KPIs:

  • 90%+ reduction in mean time to detect (MTTD)
  • 50%+ reduction in mean time to mitigation (MTTM)
  • 40%+ reduction in mean time to repair (MTTR)
  • 4x increased in mean time between incidents (MTBI)

These improvements roll up to one overarching NetOps transformation, the ability to automate anomaly detection to trouble ticket creation, and mitigation and repair for some anomaly types. Mundane, time-consuming work is automated, enabling NetOps teams to focus their skills on remediation, incident prevention, and overall network reliability.

Conclusion

The simplification of network equipment has resulted in new levels of network operations complexity. This new complexity requires a new generation of NetOps tools. The new generation leverages AI/ML technology to eliminate noise, group related events into a common incident, dramatically improve KPIs, and automate the identification of incident root and operationally relevant incidents for further action.

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